Error

Error #0339: you can't kick out a user UIN XXX from the conference UID YYY because he is a member of the group
 

Error description

A user is in the group that is a part of an auto-created conference. That is why you can't kick out a user,because the server adds this user automatically.

 
Problem solution

Exclude a user from one or several groups that automatically connect to an auto-created conference. To find out in which groups this user is, open the Admin Panel, then "Users", "User list", find a user's account and go to the tab "Groups". Search for the list "Common user groups".


Usually this issue occurs when you work with MyChat Server directly by using an official open protocol.

Created with the Personal Edition of HelpNDoc: Free HTML Help documentation generator